GTL, a struggling aspirant in the prison communications industry, has recently embarrassed itself by biting off thoroughly more than it can chew. After years of hurling invective arrows at its insouciant better, industry leader Securus Technologies, the elephant finally noticed the flea on its back and made gestures towards its permanent removal.
Securus issued a challenge. It invited the honor-defiling GTL to a techno duel whereby the companies’ respective video visitation technologies would square off in an inmate-communications showdown. GTL, who had made a career of verbally attacking its competitor, and who threatened a peddle-to-the-floor suicide run at chicken-slaying glory, quickly bulked in the headlights and ran off into the ditch of cowardly defeat. This predictable sequence stemmed naturally from a company with a bully’s instinct and a fool’s touch trying to take on a gracious world champion.
Securus investigative solutions save lives
But this wild circus side-show detracts from the very serious task at hand. Through its many investigatory solutions, Securus has put tools into the hands of corrections officers and administrators that not only keep things running smoothly, they save lives.
Through Securus’ voice recognition software, any unauthorized party can be identified on any prison communications device within microseconds, alerting staff and giving them the option to either close the communication or continue on, monitoring it in real time. These capabilities have tipped staff off to many crimes and thwarted them before they had a chance to be carried out. In a few cases, it has actually foiled murder attempts and other extremely serious felonies.
By removing the ability of prisoners and civilians to engage in unauthorized communications, Securus is removing one of the largest threats from the prison environment. The threat of gangs to be able to pass orders and commit criminal conspiracies is lessened dramatically when the individual gang members cannot make a phone call without being actively monitored.